Last Updated: October 24, 2026
Welcome to SAEHN Official. These Terms & Conditions (“Terms”) govern your access to and use of our website and your purchases of products through our online store.
By accessing our website or placing an order, you agree to these Terms to the extent permitted by applicable law. Please read them carefully before making a purchase.
The website is operated under the brand name SAEHN Official.
For questions about these Terms, please contact:
Email: info@saehnofficial.com
Phone: +1 (307) 346-5558
2. Eligibility and Account Responsibilities
You must have the legal capacity to enter into a binding agreement under applicable law to place an order.
If you create an account, you agree to provide accurate and current information and to keep your login credentials secure. You are responsible for activities conducted through your account, subject to applicable law.
Please notify us promptly if you believe your account has been accessed without authorization.
We reserve the right to suspend or restrict accounts where reasonably necessary to address fraud, security concerns, unlawful activity, or violations of these Terms, subject to applicable law.
3. Products and Product Information
We aim to display our products, descriptions, specifications, and prices as accurately as reasonably possible.
Product images are provided for illustrative purposes. Actual product appearance may vary due to lighting, screen settings, photography, or manufacturing variations.
Customers should carefully review product descriptions, ingredients or materials where provided, intended uses, warnings, and instructions before purchasing.
If a product is intended for professional use, customers should follow the applicable training, qualification, storage, and safety requirements.
For eyelash adhesives, removers, and other products used around the eyes or on the skin, follow the specific product instructions and safety warnings. Avoid contact with the eyes and discontinue use if irritation or an adverse reaction occurs. Seek appropriate medical assistance if necessary.
Product information on our website does not replace professional or medical advice.
4. Prices, Taxes, and Currency
Product prices and available currencies will be displayed on the website or during checkout.
Prices, promotions, and product availability may change from time to time. Any changes will not affect an order already accepted, except where correction or adjustment is permitted or required by applicable law.
Shipping charges, taxes, customs duties, and other applicable fees will be displayed or communicated where required and as available for the relevant destination.
Customers are responsible for applicable charges where the law or the disclosed shipping arrangements assign those charges to the customer.
5. Orders and Order Acceptance
When you submit an order, you are making an offer to purchase the selected products under these Terms.
An order confirmation email may acknowledge receipt of your order but does not necessarily mean that the order has been accepted or dispatched.
We reserve the right to review, refuse, or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment authorization failure, product unavailability, pricing errors, or delivery restrictions, subject to applicable law.
If we cancel an order after payment has been collected, we will arrange any refund required by applicable law and our applicable refund policy.
Please ensure that your shipping address, email address, telephone number, and order details are accurate before completing checkout.
Payment must be made using the payment methods available at checkout.
Payment processing may be provided by third-party payment service providers and is subject to their applicable terms and security procedures.
You authorize the applicable payment provider to process the payment associated with your order.
We may delay fulfillment while a payment is pending or undergoing a reasonable fraud or security review.
Shipping methods, estimated delivery times, applicable charges, and available destinations will be provided through the website or at checkout where available.
Delivery estimates are not guarantees unless expressly stated otherwise. Delays may occur due to carrier operations, customs procedures, weather, public holidays, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery information and cooperating with any required delivery or customs procedures.
For additional information about shipping, please refer to the Shipping Policy published on our website.
8. Returns, Refunds, and Cancellations
Returns, refunds, exchanges, and order cancellations are subject to our applicable Return and Refund Policy and any mandatory rights provided by applicable law.
Certain products may be subject to lawful restrictions on returns for hygiene, safety, or other reasons. Any applicable restrictions should be clearly disclosed in the relevant policy and applied in accordance with applicable law.
Nothing in these Terms is intended to exclude any non-waivable statutory rights.
9. Promotions and Discount Codes
Promotional offers and discount codes may be subject to specific conditions, eligibility requirements, validity periods, and exclusions.
Unless expressly stated otherwise, promotional offers cannot be combined with other offers and have no cash value.
We reserve the right to correct errors in promotional materials and to withdraw or amend promotions where permitted by law. Any changes will not override rights that have already accrued under applicable law.
You agree not to:
- Use the website for unlawful, fraudulent, or deceptive purposes.
- Interfere with the security or proper operation of the website.
- Attempt unauthorized access to accounts, systems, or data.
- Introduce malicious code or conduct activities that disrupt website operations.
- Copy or exploit website content in violation of applicable intellectual property rights.
- Provide false information or misuse promotional offers.
We may take reasonable measures to protect our website, customers, and business against misuse, subject to applicable law.
The website and its content, including logos, photographs, text, graphics, designs, and other materials, are owned by or licensed to the relevant rights holders.
You may use the website for personal browsing and lawful purchasing purposes. You may not reproduce, distribute, modify, or commercially exploit protected content without permission, except where permitted by law.
Nothing in these Terms transfers ownership of intellectual property to you.
12. Third-Party Services and Links
Our website may include third-party payment services, social media integrations, embedded content, or external links.
These services may be governed by separate terms and privacy policies. We are not responsible for independent third-party services beyond the responsibilities imposed on us by applicable law.
13. Disclaimer and Limitation of Liability
To the extent permitted by applicable law, the website and its general information are provided on an “as available” basis. We do not guarantee uninterrupted access or that every website feature will always be error-free.
Nothing in these Terms excludes or limits any warranty, consumer protection, or liability that cannot lawfully be excluded or limited.
Subject to those mandatory protections, we will not be liable for indirect or consequential losses that are not recoverable under applicable law.
Nothing in these Terms limits liability for fraud, intentional misconduct, or other matters for which liability cannot lawfully be limited.
14. Events Beyond Our Reasonable Control
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, such as natural disasters, significant transport disruptions, government restrictions, or widespread service outages, to the extent permitted by applicable law.
This provision does not remove any mandatory consumer rights, including rights relating to refunds or cancellation where applicable.
Our collection and use of personal information are governed by our Privacy Policy.
Our use of cookies and similar technologies is explained in our Cookie Policy. You may manage your cookie preferences through the cookie settings tool available on our website.
We may update these Terms to reflect changes in our business operations, website features, or legal obligations.
The latest version will be published on this page with an updated revision date where appropriate. Changes will apply prospectively unless otherwise required or permitted by applicable law.
17. Governing Law and Disputes
The applicable law and forum for resolving disputes will be determined by the relevant contractual terms and applicable law.
Nothing in these Terms is intended to deprive a consumer of mandatory legal protections or access to a competent court where such rights cannot lawfully be waived.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by applicable law.
These Terms, together with the applicable policies referenced on our website, govern your use of our website and purchases made through our online store.
Where a separate policy or agreement expressly applies to a particular transaction, it will be read together with these Terms. Mandatory legal rights will prevail where applicable.
If you have questions about these Terms & Conditions, please contact:
SAEHN Official
Email: info@saehnofficial.com
Phone: +1 (307) 346-5558